Director of Administration

Michelle brings over 30 years of administrative, organizational, and leadership expertise to her role as Director of Administration at COPS and FIRE Testing Service. With a career spanning corporate, small business, and community service sectors, she has consistently demonstrated a passion for operational excellence and a commitment to public service.

In her current role, Michelle oversees day-to-day office operations, manages online application systems, ensures process improvement, and maintains compliance with all relevant regulatory requirements. She works closely with clients to ensure testing procedures align with State Statutes as well as departmental Rules and Regulations. Her proactive approach and attention to detail help ensure the delivery of accurate, high-quality results in a timely manner.

Since childhood, Michelle has had a clear vision for a career in administration. That early passion has translated into decades of effective collaboration and trusted service. At COPS and FIRE Testing Service, she finds fulfillment in supporting public safety hiring boards—playing a vital role in helping communities select the best candidates to serve and protect.